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Merchant and supplier models

Digitec Galaxus: prepare product data by country and partner model

The country, merchant or supplier model and agreed transfer method define a Galaxus project. shopvibes supports central preparation of product data and media for the configured partner process. Ongoing offer and order data are scoped separately.

Updated:

Merchants and suppliers
Models
Specifications and media
Preparation
Agreed for your setup
Data route

Start with the country and partner model

Joining as a merchant and supplying Galaxus are different processes. Under the merchant programme, the sales contract is between you as the merchant and the end customer; Galaxus acts as an intermediary. The public entry points for Switzerland and Germany explain this model. A supplier application follows a separate procurement process.

Record the country organisation, programme and range agreed for your project. Approval for one market or model does not replace checks for another country. For Switzerland, also clarify the agreed cross-border shipping and returns process; a data connection does not automatically perform those tasks.

Understand files, FTP and webservices correctly

ContextPublicly documented routeWhat it establishes
Merchant programmes in Switzerland and GermanyProduct data via CSV/FTP; further automation adds order processesDifferent levels of automation are available
Supplier product dataFTP, indirect handover through middleware or an alternative webserviceThe technical route must fit the project
Your shopvibes setupAgree the account, template, fields and handoverRetailer documentation alone does not confirm a shopvibes implementation

The supplier documentation distinguishes its webservice from an API and currently states that API connections are not supported in this product-data process. This says nothing about every other Galaxus interface. A general “Galaxus API” label is too imprecise to describe this workflow. Galaxus: Product Data.

Separate product content from ongoing offer data

An item can be described accurately while its offer is not yet available to purchase. For preparation, distinguish at least three groups:

GroupYour preparation
Identity and product attributesItem number, correct GTIN assignment, material, dimensions, variant and contents supplied
Media and documentsCorrect variant, image role, order and accessible files
Ongoing informationPrices, stock and delivery details from the responsible source at the agreed update interval

The programme and its current requirements determine the actual required fields. Orders and delivery feedback form another process. Before setup, we confirm which data types shopvibes outputs or transfers for your account.

Furniture example: assign dimensions correctly

These values form a fictional internal data model, not a Galaxus template.

SKUSleeping area (W × L)External dimensions (W × L)Contents supplied
DEMO-BED-160-GREY160 × 200 cm170 × 210 cmBed frame without mattress or slatted base
DEMO-BED-180-GREY180 × 200 cm190 × 210 cmBed frame without mattress or slatted base

The 160 cm variant must not receive the larger variant’s external dimensions, or use the sleeping area as its external dimensions. Product identity must remain consistent across related outputs. Check material and contents against the actual variant too. The variant guide explains the distinction between individual items, variants and sets.

Prepare the output with shopvibes

  1. Define the programme and data source. Confirm merchant or supplier, target market and leading source for each data type.
  2. Prepare product data. Maintain variant values and media so they match the item being sold.
  3. Agree the mapping. Map internal attributes to the configured partner format; check units and allowed values.
  4. Review a test output. Compare two sizes and an item with several packages against the actual generated file or agreed handover result.
  5. Check the Galaxus result. Resolve import feedback and inspect presentation and offer status separately in the partner process.

The shopvibes help centre documents attribute and value mapping and exports for configured template partners. A template export creates a downloadable file. That alone does not confirm automatic delivery to a Galaxus server.

Review costs and requirements

Participation criteria and commercial terms depend on the relevant Galaxus programme and your agreement. Do not reuse old average commission rates or another country’s conditions without checking. Include your own data maintenance, integration and logistics work in your planning.

The Galaxus practical guide provides a checking process for typical data problems. Our PIM guide explains the shared data foundation. For a demo, start with sample data and your partner project’s current requirements.

Sources reviewed on 3 November 2026.

Your product data for Digitec Galaxus

Bring your partner requirements to a demo and discuss a data workflow for your assortment.